Software Assurance


IVAULT Software Assurance protects your software investment, providing you with access to the latest updates, patches and enhancements on the iVAULT platform.  Maintaining customized software applications with today’s technology can be a labor-intensive exercise and a distraction from your core business.  With Software Assurance, Pacific Alliance Technologies takes on the responsibility of safeguarding your investment and keeping up with advancements in the software industry. Software Assurance provides you with: 

Enhancements
The iVAULT user community is continually growing and, as a result, the software is being enhanced to support additional features.  In addition, there is a constant investment in the product to improve its value and maintain its competitive edge.

Updates
Software systems are constantly updated to include new capabilities and interfaces.  iVAULT is kept up-to-date with the latest technologies, through constant compatibility testing against new versions of browsers, operating systems, database systems and other third-party software components.

Patches
Where user issues are identified or workarounds are required for third-party system issues, Software Assurance provides you with access to our team knowledge and program patches.  Pacific Alliance provides an online interface to log potential issues and provide feedback.  This feedback is regularly reviewed and the resulting functionality is incorporated back into the iVAULT platform.

IVAULT Production Development

Client Funded Enhancements such as:

  • Dynamic Theming
  • Custom Layouts
  • Enhanced Printing
  • Multi-lingual Support

Compatibility Enhancements such as:

  • New Software Releases
  • Database Release, Oracle, SQL Service
  • Operating System Releases

Feature Enhancements such as:

  • Edit Capabilities
  • Layer Management
  • Spatial Editing
  • MapGuide, ESRI, Google Integration
  • Analytics, Crystal Reports Integration