Government

GIS for Local Government

Web GIS for Government

Governments use iVAULT to enhance their decision-making capabilities by implementing an easy-to-use, integrated and rapidly-deployable Web GIS solution. iVAULT provides bundled, certified integrations between GIS, Financial and Asset Management systems.

Municipal, State and Federal Governments achieve a rapid return on investment as a result of greater efficiency, increased productivity and more cost-effective workflow management.

Governments that use iVAULT Web GIS:

• Increase Strategic and Financial planning accuracy
• Provide real time data access within the organization and to the public
• Improve efficiency of workflow and citizen engagement
• Enhance asset and work order management

As part of the StarDyne Technologies Group of Companies, we are closely connected to a broad base of over 680 municipal government clients throughout North America.

Case Studies

City of Terrace


The City o f Terrace migrates from MapGuide 6.5 to iVAULT MapGuide Open Source for internal and public web mapping

Terrace is a city of 11,486 on bench lands overlooking the Skeena River in British Columbia, Canada. The community is the regional retail and service hub for the northwestern portion of British Columbia and the seat of the administrative offices of the Kitimat-Stikine Regional District.

Challenge

The City of Terrace hosted a public web mapping application that was developed on Autodesk MapGuide 6.5 technology. This site was used extensively by realtors, developers, the general public and internal staff to access maps, databases and reports related to geographic features. In the earlier days of web GIS, the MapGuide 6.5 application was the best on the market for serving spatial data to the web due to its client side applet. However, over time, web technologies evolved and the client side architecture became a security risk and a development liability. In 2008 Autodesk decommissioned the MapGuide 6.5 application. As a result the City wanted to enhance its online GIS services and provide increased functionality to internal staff using the latest server side MapGuide Open Source technology.

Solution

The City purchased iVAULT MapGuide with the Administration module to replace the existing MapGuide 6.5 application. iVAULT is a web based application that allows organizations, to quickly and easily publish GIS content to the web. You do not need a background in programming to use iVAULT. It allows organizations to easily benefit from linking their existing data to a location and visually see the asset you are managing adding value to your business processes.

The City benefitted from the service-oriented architecture of the iVAULT Administrator to provide a fast, scalable, and cross platform web GIS application to realtors, developers, the general public and internal staff. iVAULT makes use of open source components to support rich access to spatial data in both vector and raster formats and provides a full suite of tools for map interaction, reporting, analysis, editing and printing. Using MapGuide Studio, the City was able to produce visually stunning cartographic maps and serve those maps to a wide audience. Pacific Alliance Technologies current hosts the new TerraMap site http://terrace.pat.ca and have written very elaborate FME (Feature Manipulation Engine) scripts. This keeps the data in the development environment within the City of Terrace current, along with the live hosted environment within the PAT collocation.

Results

The City now has a fully supported and integrated web based GIS system that facilitates quality decision making. With iVAULT, the City benefits from improved strategic and financial planning. It also provides reliable and meaningful access to the City’s spatial and attribute data. iVAULT’s “Self Service” approach to GIS, has introduced efficiencies in the City’s workflows and provides easy access and increased utilization of City’s existing the resources. iVAULT provides a solution that facilitates the provision and maintenance of timely, accurate and complete data and is scalable for future integration with additional data sources. The easy to use Administration module replaces custom development with point and click configurability- empowering Terrace staff to administer the site themselves.

City of Whitehorse

iVAULTeasily integrates GIS with financial and asset data, improving efficiency and decision-making.Challenges

The City of Whitehorse maintained separate databases for financial and asset information with some GIS data stored on a few computer desktops. Extracting mapping data was manually intensive and limited to a few users. Whitehorse needed an efficient method to identify and contact property owners for City By-law amendments.

Project Goal

Provide an efficient method to identify the property owners for City By-law amendments, delivering GIS data to the web, integrating their datasets.

Solution

iVAULT is a web-based geospatial portal to easily search, analyze, report and view data. Pacific Alliance developed an Esri platform interface to access financial and asset data sets; it was designed with ArcGIS for Microsoft Silverlight.

Results

Integrated with the Diamond Municipal and WorkTech Databases, iVAULT provides easy report creation for mapping, financial and asset data. It creates a customizable interface for various user groups. The web-based solution provides easy accessibility across departments to improve efficiency and decision-making. Now Whitehorse has a visual portal into their enterprise data from a spatial perspective.

The City of Whitehorse chose Pacific Alliance because of its expertise in system integration and experience with StarDyne Technologies’ sister companies, Diamond Municipal Systems and WorkTech Inc.

District of Mission

Delivering geospatial data to the web, improving customer service

The District of Mission, founded in 1892, is located 70 km east of Vancouver and only 15 minutes from the Canada-USA border with a population of over 38,000 people.

Challenge

The District of Mission used internal web GIS across departments, but found that requests from the public, consultants, and professionals were time-intensive to process. They wanted to automate and provide external users access to District data with strong user access controls.

Solution

iVAULT is a web-based geospatial portal to easily search, report and view data. Pacific Alliance implemented iVAULT Municipal designed with ESRI’s ArcGIS for Microsoft Silverlight.

Pacific Alliance integrated iVAULT with the District’s GIS system, set-up searches for various user groups with enhanced SSL controls for user access.

Results

iVAULT provided easy report creation and was easily integrated with Mission’s databases, along with strong user access administration controls. Following data conversion and establishing different user groups, the District successfully implemented the project, thereby providing mapping and data access to the public, consultants and professionals.

Vulcan County

Conversion to MapGuide® Open Source and iVAULT

Located in southwest Alberta between Calgary and Lethbridge, Vulcan County covers almost 550,000 hectares with over 6,600 people living within its borders.

Challenges

Vulcan County uses multiple SQL Server databases and wanted to publish data to the web with geospatial mapping for greater staff efficiency and service. They chose Pacific Alliance because of their expertise with MapGuide implementations and their iVAULT product.

Solution

MapGuide Open Source was chosen as it offers numerous benefits, including platform flexibility, a single authoring tool for easier data integration, and programming flexibility. iVAULT provided easy report creation and was easily integrated with Vulcan County’s databases, most noteworthy being the Microsoft Dynamics and Diamond Municipal Databases.

Results

Pacific Alliance implemented MapGuide Open Source to create GIS mapping for use on Vulcan County’s intranet and Internet sites. iVAULT’s easy adaptability makes report creation easy and seamless. Vulcan County staff is now able to easily access data for greater efficiency and better decision-making.

Municipality of Whistler

MapGuide® OpenSource + iVAULT slim workflows, delivering web accessible mapping

The Resort Municipality of Whistler, famous for recreation, enjoys economic vibrancy and growth. Their strategy was to move their geographic information system (GIS) online to make data updates easier while providing greater access to information and engaging the community.

Challenge

The client was faced with tight time targets while data sat in multiple systems. Pacific Alliance was engaged to provide a web solution to speed access and improve response times.

Solution

MapGuide OpenSource and iVAULT were chosen to improve workflow and data access. Integrating maps and data via multiple data sources, these products act as a data repository, allowing quick queries, analysis and data distribution. Two applications were created: one for employees and one for the public. This integration also brought maps and financial data together. Using point-to-point measures for property ranges, employees can quickly determine an address, zoning history, ownership, permit status, work orders and more. Additionally, the system can generate mailing lists and labels. Users can view maps with roll numbers, property type, zoning, assessed values, etcetera.

Results

Easier data access for employees and the public: from historical records to mapping to work order status.

Working with current information makes updates and decisions easier. As an benefit, this integration advances the municipality towards meeting part of the PSAB 3150 requirements for 2009.

Regional District of Kitimat-Stikine (RDKS)

Self-Service Address Location Tool for Emergency Response Systems

The Regional District of Kitimat-Stikine (RDKS) serves Kitimat, Terrace, the Hazeltons from Kitwanga to Moricetown, Stewart and includes many First Nations communities, representing one of the largest 9-1-1 response areas in BC. The region covers almost 105,000 square kilometers (an area larger than some countries) with almost 39,900 residents.

Challenge

RDKS needed to provide accurate address data to 9-1-1 emergency dispatchers, meeting their data specifications. Some communities had address databases; others relied on outdated physical maps. Address databases were in various formats. Some personal telephone numbers and many rural areas lacked civic addresses. RDKS needed a distance-based addressing system to fix this. They needed to standardize address data, assign street addresses to missing properties and deliver a system for easy updating by the various communities.

Solution

“Accurate addresses are critical to reach residents facing 9-1-1 emergencies.” – Eva Kerby, Mapping/GIS, Regional District of Kitimat-Stikine.

Using Pacific Alliance’s own iVAULT Edit on MapGuide Open Source, Pacific Alliance delivered a web- based solution for address editing and a process to automatically meet three sets of address standards used by the emergency response organizations.

Results

Pacific Alliance Technologies consolidated address data sets, automatically identified problem areas, and created an online process for communities to update addresses and work with RDKS to resolve data gaps. Communities edit addresses online and reconciled data is integrated into three standards used by emergency response organizations. In February 2009, RDKS launched 9-1-1 emergency response services covering 16,700 addresses and 900 roads. “Building a complete address database to meet 9-1-1 dispatch specifications was a challenging task. Pacific Alliance resolved our many address issues, delivering an economical, easy-to-use solution. This was key to implementing 9-1-1 services,” said Eva Kerby, Mapping/GIS, Regional District of Kitimat-Stikine.

Projects

Town of Smithers

The Town of Smithers purchased our services to implement corporate data standards and structure using the Master Municipal Construction Documents (MMCD) data model. The MMCD implementation  introduced structure, standards and process into the GIS department. The Town is now using iVAULT to disseminate GIS information that is linked to finance and document management systems to internal users and the public. This system has significantly increased productivity across the organization. Town of Smithers Website.

Oldman River Regional Services and Commission

Pacific Alliance Technologies implemented iVAULT Web GIS on the Autodesk Infrastructure Map Server (AIMS) platform. By applying best practices for AIMS installation and GIS server optimization, Pacific Alliance Technologies helped the ORRSC to increase map performance and flexibility, decrease security risk and provide mobile enabled solution. Oldman River Regional Services and Commission Website.

City of Castlegar

Pacific Alliance Technologies implemented iVAULT MapGuide Open Source with the Administration module to replace the existing MapGuide6.5 application. The city benefited from the service-oriented architecture of the iVAULT web GIS Administration Module to provide a fast, scalable, and cross platform web GIS application to realtors, developers, general public and internal staff. With iVAULT, the city also benefited from improved strategic and financial planning for their infrastructure programs and they achieved regulatory compliance including PSAB 3150. City of Castlegar Website.

District of Chester

The District of Chester had stored its financial and asset information in separate databases and there was no integration with their GIS spatial data. By standardizing on the esri platform, the district was able to consolidate all its data into a central geodatabase, improving their decision-making process.

Using the ArcGIS for Microsoft Silverlight API, Pacific Alliance Technologies then implemented iVAULT ArcGIS to enable GIS and financial data to be linked and published through the Web. iVAULT has connectors with Microsoft Dynamics ERP and CRM modules. The project also allows the district to click on their georeferenced documents and view them within their Laserfiche Document Management System.

The iVAULT Edit component of the system allows district staff to maintain information about the sewer lines, through a web browser. With the implementation, the district was able to create Emergency Response Management plans using  their mapping data and  Bing Maps. District of Chester Website.

Bonneville County, Idaho

Pacific Alliance Technologies implemented iVAULT web GIS for MapGuide Open Source. With iVAULT, the county was able to administer and enhance their web mapping without expensive development costs. Pacific Alliance Technologies upgraded existing reports and searches on parcel viewer and migrated them to iVAULT. To meet the county’s needs, an advanced sign-in page was developed and the iVAULT eCommerce Module was implemented to facilitate the commercialization of their data. Bonneville County Website.

City of Lloydminster

The City of Lloydminster is using iVAULT to publish CAD and GIS information to all departments in the municipality. iVAULT’s role-based functionality has allowed the city to publish real estate information to land developers, as-built drawings to engineering and public works, planning information to official community planning officers, and sewer, water, storm and property parcel information to the public. City of Lloydminster Website.

City of Port Coquitlam

The city of Port Coquitlam is using iVAULT to improve public health and safety. Using iVAULT, the city has accurately mapped the infrastructure and condition of assets in the field. Field crews have been using the iVAULT mapping system to plan and fix infrastructure. This project has included the integration with their financial system and provision of iVAULT Editing to assist in their Asset Management initiatives. City of Port Coquitlam Website.

City of Spruce Grove

GIS Implementation for Growing City
The city’s internal and public web mapping sites used to run on MapGuide 6.5, which was no longer officially supported. Pacific Alliance Technologies implemented iVAULT on MapGuide Open Source, resulting in improved workflows due to advanced functionality and system stability. The project also included a comprehensive needs analysis and an implementation of appropriate tools in Autodesk Map and MapGuide. The implementation met organizational needs for the input and management of key infrastructure assets. City of Spruce Grove Website.

City of Terrace

Working with the city since 1998, Pacific Alliance Technologies has been managing their base mapping project and implementing procedures for the ongoing maintenance of their infrastructure data. Pacific Alliance Technologies hosts a MapGuide site for the city that publishes their public works, zoning, and other attribute information. iVAULT’s “Self Service” approach to GIS has introduced efficiencies in the city’s workflows and has provided easy access and increased utilization of the city’s existing resources. City of Terrace Website.

City of Whitehorse

iVAULT for ArcGIS Streamlines Government Services in Canadas North
The City of Whitehorse had stored its financial and asset information in separate databases and GIS data was only available on a few desktops throughout the municipality. By standardizing on the ESRI platform, the City was able to consolidate all of its data into a central geodatabase. Using the ArcGIS for Microsoft Silverlight API, Pacific Alliance Technologies then implemented iVAULT ArcGIS to enable GIS, asset and financial data to be linked and published through the Web. This transition has significantly streamlined infrastructure maintenance, enabling the City to minimize disruptions and provide more reliable customer service. City staff can now click on any asset and pull up the corresponding work order. This enables municipal staff to see which work orders should be prioritized based on urgency, as well as identify the status of ongoing projects. Public Works Supervisors can also directly edit work orders and share information with employees. City of Whitehorse Website.

District of Mission

Delivering geospatial data to the web, improving customer service
Pacific Alliance Technologies implemented iVAULT Web GIS designed with ESRI’s ArcGIS for Microsoft Silverlight. Pacific Alliance integrated iVAULT with the District’s GIS system, set-up searches for various user groups with enhanced SSL controls for user access. iVAULT provided easy report creation and was easily integrated with Mission’s databases, along with strong user access administration controls. District of Mission Website.

Vulcan County

Pacific Alliance Technologies implemented iVAULT web GIS on MapGuide Open Source.
MapGuide Open Source was chosen as it offers numerous benefits, including platform flexibility, a single authoring tool for easier data integration, and programming flexibility. iVAULT provided easy report creation and was easily integrated with Vulcan County’s databases, most noteworthy being the Microsoft Dynamics and Diamond Municipal Databases. Vulcan County Website.

Corporation of Delta

Hosted External MapGuide GIS and Internal GIS Implementation
Pacific Alliance Technologies was chosen over a number of competitors by Delta to outsource the design, development, management, hosting and support of their MapGuide site in 2004. Publishing data from Oracle Spatial, this site provides the functionality required by the City’s constituents and stakeholders. The corporation then contracted Pacific Alliance to enhance their Intranet MapGuide site and implement comprehensive tools to enhance their as-built water/wastewater infrastructure into Autodesk Map. Pacific Alliance implemented iVAULT web GIS on MapGuide Open Source for internal and external users. iVAULT was also integrated with Tempest Development Group system supporting better decisions and improved business workflows. Corporation of Delta Website.

Resort Municipality of Whistler

iVAULT and MapGuide Open Source improvig workflow and data access
The resort Municipality of Whistler was faced with tight time targets while data sat in multiple systems. Pacific Alliance was engaged to provide a web solution to speed access and improve response times. MapGuide OpenSource and iVAULT were chosen to improve workflow and data access. Integrating maps and data via multiple data sources, these products act as a data repository, allowing quick queries, analysis and data distribution. Resort Municipality of Whistler Website.

Regional District of Kitimat-Stikine

iVAULT Edit and MapGuide Open Source
RDKS needed to provide accurate address data to 9-1-1 emergency dispatchers, meeting their data specifications. Some communities had address databases; others relied on outdated physical maps. Address databases were in various formats. Some personal telephone numbers and many rural areas lacked civic addresses. RDKS needed a distance-based addressing system to fix this. They needed to standardize address data, assign street addresses to missing properties and deliver a system for easy updating by the various communities.
Using Pacific Alliance’s own iVAULT Data Editing Module on MapGuide Open Source, Pacific Alliance delivered a web GIS solution for address editing and a process to automatically meet three sets of address standards used by the emergency response organizations. Regional District of Kitimat-Stikine Website.

Customer Testimonials

City of Whitehorse

“Overall we are very pleased with the iVAULT product and its integration with our datasets,”

“This improves staff workflows; for example, City staff can now easily identify and generate mailing labels to contact owners affected by proposed by-law amendments.” – said Mike Merrett, GIS – Database Specialist, City of Whitehorse.

District of Mission

“Pacific Alliance’s combined proven expertise, iVAULT product with excellent customer support delivered what we needed. This greatly improves customer delivery time and allows external access data that previously was only available internally.” – Hirod Gill, Design Engineer – District of Mission

Vulcan County

“Pacific Alliance delivered quality products and easy integration to enhance data usage by Vulcan County’s staff, and mapping data will soon be available to the general public when our external site upgrade is complete. By utilizing current databases, we minimized our capital investment and optimized data usage and efficiencies. For county staff, this is making our lives much easier”

“Pacific Alliance capitalized on our investment in our tax roll software by bringing the database to the web using MapGuide Open Source and reports using iVAULT. Great job” – said Celeste Currie, GIS Technician, Vulcan County.

Municipality of Whistler

“MapGuide and iVAULT improved our data use and how we work. Our customers and staff are happier. Pacific Alliance did a great job.”

“A web-GIS solution has been a huge win for all. These tools provide outstanding workflow, simplifying once complicated data access and reducing response times. And, with online public mapping, customer feedback has been great: they more engaged in the planning and zoning process,” – Dan Griffin, GIS Coordinator, Resort Municipality of Whistler.

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