City of Whitehorse: iVAULT integrates GIS with Financial and Asset Data, improving efficiency and decision-making


The City of Whitehorse maintained separate databases for financial and asset information with some GIS data stored on a few computer desktops. Extracting mapping data was manually intensive and limited to a few users.

Pacific Alliance developed an ESRI platform interface to access financial and asset data sets; it was designed with ArcGIS for Microsoft Silverlight.

Integrated with the Diamond Municipal and WorkTech Databases, iVAULT provides easy report creation for mapping, financial and asset data. It creates a customizable interface for various user groups. The web-based solution provides easy access across departments to improve efficiency and decision-making. Now Whitehorse has a visual portal into their enterprise data from a spatial perspective.

“Overall we are very pleased with the iVAULT product and its integration with our datasets,” said Mike Merrett, GIS – Database Specialist, City of Whitehorse. “This improves staff workflows; for example, City staff can now easily identify and generate mailing labels to contact owners affected by proposed by-law amendments.”

“Overall we are very pleased with the iVAULT product and its integration with our datasets. This improves staff workflows”

Mike Merrett – GIS Specialist, City of Whitehorse

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iVAULT helps TELUS Provision TELUS TV customers


The Telus's LogoTelus has been a Key client of Pacific Alliance Technologies for over a decade and use many of the Autodesk technologies to support their CAD and GIS activities. Pacific Alliance has also provided extensive training, professional services and support services to help TELUS meet their corporate goals.

Telus had recently made huge investment in infrastructure to increase internet speeds, expand wireless networks and introduce new products. They needed a flexible, targeted web and mobile mapping solution that would work with its spatial data store for all its user groups.

Pacific Alliance developed a spatial viewing tool hosted on iVAULT MapGuide OpenSource. It connects and aggregates many spatial data formats, with multiple web-map publishing option.

Pacific Alliance implemented iVAULT web GIS technology as an alternative to FieldView application empowering TELUS to identify products\service usage, potencial clients, bridges taps and new areas for growth.

“iVAULT delivered more than expected in terms of the use of our sevice, client and infrastructure data”

“This proof of concept demonstrated Pacific Alliance’s capabilities. They were highly responsive and collaborative, providing creative suggestions and delivering the project on-time. The GeoHAWK Project helps us to effectively demonstrate geo-mapping techniques by putting infrastructure, customer and products into context”

“We can now further explore opportunities to deploy web and mobile mapping on a larger scale across our network”

Dan Shannon, Telus Corporation, Business Consultant – Systems Architecture

Case Study – Telus

District of Mission: iVAULT delivers geospatial data to the web, improving customer service


District of MissionThe District of Mission used internal web GIS across departments, but found that requests from the public, consultants, and professionals were time-intensive to process. They wanted to automate and provide external users access to District data with strong user access controls.

iVAULT is a web-based geospatial portal to easily search, report and view data. Pacific Alliance implemented iVAULT Municipal designed with ESRI’s ArcGIS for Microsoft Silverlight.

Pacific Alliance integrated iVAULT with the District’s GIS system, set-up searches for various user groups with enhanced SSL controls for user access.

“iVAULT solved service key issues by making mapping available to the public.”

“Pacific Alliance ‘s combined proven expertise, iVAULT product with excellent customer support delivered what we needed. This greatly improves customer delivery time and allows external access data that previously was only available internally.”

Hirod Gill, Design Engineer – District of Mission

Case Study – District of Mission

Regional District of Kitimat-Stikine implements iVAULT


Kitimat-Stikine DistrictWhen implementing their E911 system, the Regional District of Kitimat Stikine needed to find a method to update their rural addressing.  In a remote area of BC, even the cost of assembling a basemap was out of reach.  So they turned to Pacific Alliance Technologies.

We worked with their limited budget and set up a Google-based address confirmation tool that all their stakeholders could update.  Today their E911 system has some of the best addressing of any system – making it much easier for the emergency crews to save lives!

“Accurate addresses are critical to reach residents facing 9-1-1 emergencies.”

” Building a complete address database to meet 9-1-1 dispatch specifications was a challenging task. Pacific Alliance resolved our many address issues, delivering an economical, easy-to-use solution. This was key to implementing 9-1-1 services”

Eva Kerby, Mapping/GIS, Regional District of Kitimat-Stikine

Case Study – The Regional District of Kitimat-Stikine

iVAULT at Whistler


WhistlerThe Resort Municipality of Whistler reviewed all the business systems available for them to publish mapping during the Olympics – and turned to PAT to implement iVAULT for them.  The iVAULT platform has set them up well to integrate their web-mapping with other business systems, like their Worktech Asset Management system.

“MapGuide and iVAULT improved our data use and how we work. Our customers and staff are happier. Pacific Alliance did a great job.”

“A web-GIS solution has been a huge win for all. These tools provide outstanding workflow, simplifying once complicated data access and reducing response times. And, with online public mapping, customer feedback has been great: they are more engaged in the planning and zoning process”

Dan Griffin, GIS Co-ordinator, Resort Municipality of Whistler

Case Study – The Resort Municipality of Whistler

iVAULT Space Management at Jones Lang Lasalle


Jones Lang LaSalleJones Lang Lasalle is the world’s second largest manager of office space.  As such they need to be able to provide their customers with quick, 24/7 online access to their floorplans.  Pacific Alliance Technologies implements iVAULT Space Management on MapGuide Open Source for enhanced flexibility and customization abilities.

iVAULT publishes their massive quantity of CAD files on-the-fly while adding intelligence along the way so that their floor plans are now searchable and their data editable through a common web browser.  No need for expensive desktop software!

“iVAULT delivers functionality that allows us to be flexible and adaptable to our client’s needs.”

“iVAULT has giving us the flexibility and functionality we need to service multiple clients with varying requirements without the constant need for customization. The result is lower costs to us and to our clients and greater adaptability to meet our client’s unique and changing needs.”

Steven Bogart, Jones Lang LaSalle Vice President, Manager Occupancy Planning – Corporate Solutions

Case Study – Jones Lang LaSalle

City of Vancouver: Software Migration


City of VancouverThe City of Vancouver came to the market with a limited budget to migrate their MapGuide 6.5 tools over to MapGuide Enterprise.  Pacific Alliance Technologies’s migration got the new Vanmap site kick-started and the City of Vancouver has extended the site from there.

“Leveraging their expertise, Pacific Alliance Technologies migrated our VanMap public site to Autodesk’s MapGuide Enterprise and did a great job”

” We chose Pacific Alliance for its expertise in MapGuide Enterprise. There were many complex and subtle functionality challenges but Pacific Alliance met them and delivered a migrated, fully functional site. We’re very pleased with the results and the support we’ve received”

” I was also impressed by how well and closely the Pacific Alliance team worked with the City’s”

Jonathan Mark, GIS Manager, City of Vancouver

Case Study – City of Vancouver

iVAULT at Alberta Energy Resources Conservation Board


Alberta Energy Resources Conservation BoardPacific Alliance Technologies was contracted to host their Board Order System (BOS), providing hardware and software. MapGuide was selected as a low-cost tool for deploying web-mapping applications: it works easily with multiple data types and provides quick ways to query, analyze and distribute data from spatial an non-spatial databases and files.

“Pacific Alliance Technologies’ client dedication and our strong working relationship with them, makes doing business with them a pleasure”

Wayne Elsner, Senior Geologist, ERCB

Case Study – Energy Resources Conservation Board

Vulcan County implements iVAULT


Pacific Alliance implemented iVAULT on MapGuide Open Source to create GIS mapping for use on Vulcan County’s intranet and Internet sites. iVAULT’s report generation tool makes report creation easy and seamless. Vulcan County staff is now able to easily access data for greater efficiency and better decision-making. And the iVAULT framework provides the County the flexibility to move to another GIS platform in the future, without incurring additional iVAULT license fees.

“Pacific Alliance delivered quality products and easy integration to enhance data usage by Vulcan County’s staff, and mapping data will soon be available to the general public when our external site upgrade is complete. By utilizing current databases, we minimized our capital investment and optimized data usage and efficiencies. For county staff, this is making our lives much easier,” - Celeste Currie, GIS Technician, Vulcan County.

Case Study – Vulcan County

Bonneville County Idaho implements iVAULT MapGuide Enterprise


Bonneville County is located in southeast Idaho, close Pacific Alliance and iVAULT. The county were experiencing difficulties with their existing Mapguide Enterprise environment, with a custom solution built in-house. The Pacific Alliance team working with the County’s internal staff were able to stabilize the environment. Furthermore, the introduction of iVAULT has allowed them to have a scalable platform for the future while reveiwing where they want to go next.

“We were pleased to see that the iVAULT implementation required very little consulting time. By applying PAT’s best practices to the web platform and server and  iVAULT Administrator training for our GIS Technician, the future of our county’s Web GIS is now firmly in our control without future costly consulting time.” – Mike Anderson, Bonneville County IT Manager.

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